APEC 2021 Virtual Conference FAQs
To our Attendees, Partners, and Exhibitors
The safety and well-being of our participants remains our top priority. While we look forward to the moment when everyone who wants to participate at an in-person APEC can do so safely and confidently, we are not there yet. Continued global travel restrictions, unknown guidance on large gatherings, as well as social distancing protocols make it impossible to move forward with an in-person event at this time,
APEC 2021 will be presented on the virtual event platform Social27. The virtual format will not only ensure the safety of our community, it will also allow:
- more of our global community of power professionals to participate;
- more flexibility in accessing live, on-demand, and recorded content;
- live Q & A sessions;
- a complete virtual exposition;
- and multiple ways to network on a robust virtual platform
As details of this year’s conference and exposition become clearer, our community will be the first to hear through our website, email, social media, and notices to the press.
We will continue to update this page with more information as it becomes available!
Why did you decide to cancel the in-person meeting?
The safety and well-being of our participants remains our top priority. While we look forward to the moment when everyone who wants to participate at an in-person APEC can do so safely and confidently, we are not there yet. Continued global travel restrictions, unknown guidance on large gatherings, as well as social distancing protocols make it impossible to move forward with an in-person event at this time.
Will the dates of the conference remain the same?
APEC 2021 will be presented on the virtual event platform Social27 and will take place Monday, June 14 - Thursday, June 17 with on demand access starting the week of June 9. We understand home life has changed for many of us over the past several months and we have modified the daily schedule slightly to make the conference as accessible as possible during the workweek. As a reminder, all sessions will be recorded so if you are unable to tune-in live, you can view the content on your own schedule.
How will the virtual meeting be run? Will it be easy to navigate?
APEC is partnering with Social27, a virtual event platform, to ensure that the conference provides the same quality content that APEC conference attendees are accustomed to. Closer to the conference, APEC will host a training webinar that will walk you through the virtual meeting platform.
Attendees will be granted access to the virtual event platform and all on-demand sessions during the week of June 9, 2021. On-demand recordings will include: technical session lectures and dialogues (poster sessions), industry sessions, and professional education seminars. This will also provide attendees with time to build their attendee profiles, and get acquainted with the site.
What types of sessions are offered at APEC?
APEC offers a variety of educational opportunities, including Plenary Sessions, Technical Sessions, Industry Sessions, Professional Education Seminars, Exhibitor Seminars, and RAP Sessions.
Are there any engagement opportunities for exhibitors and partners?
For more information on exhibits and partnerships, visit the exposition portion of the website. Questions? Reach out to Show Management at email@example.com.
I have questions about a specific area of the conference or exposition. Who do I contact?
General APEC Inquiries: firstname.lastname@example.org
How do I register for the conference?
To register for APEC, visit our registration page.
Since APEC 2021 is virtual, will there be a discount on registration?
New for the APEC Virtual event, registration passes will be all inclusive of event benefits. This means you are getting access to more at 60% of the in person pricing. For a full list of pricing by registration type, visit our registration page.
Will there be an Early Bird Registration discount?
The Early Bird Pricing Deadline is Friday, April 30th. For a full list of pricing, please visit our registration page.
I only want to attend the Expo Hall – Is that an option?
We are excited to offer a Free Expo Hall Only pass on a limited first come, first served basis. Registration for the Free Expo Hall Only opens Monday, May 3rd. For more information, please visit our registration page.
What is the cancellation policy?
APEC virtual registrations are non-refundable from the time of purchase. Substitutions can be made, without a fee, until Friday, May 28th. After May 28th name substitutions will be no longer accepted. Name substitutions can be made by contacting the registration team at email@example.com.
I submitted a paper, what is the cancellation policy?
APEC virtual registrations are non-refundable, including registrations linked to papers. The linked papers may be transferred to another registered author, and will appear in the Conference Proceedings. All name change submissions must be submitted in writing by Friday, May 28th, as after this day name substitutions will no longer be accepted. Name substitutions can be made by contacting the registration team at firstname.lastname@example.org.
I want to submit a Technical Paper with my Registration what is the cost?
This year, all paid registrations will come with one complementary paper submission. Each additional paper you add on to your registration will come at an additional cost noted on the Registration page. The registration deadline has been extended until Monday, April 19th for authors with accepted Technical Session papers.
VIRTUAL PLATFORM QUESTIONS
Will I receive training on how to use the platform prior to APEC starting?
APEC will offer a training on how to utilize the platform closer to the conference dates. Keep an eye out for a save the date!
When will I receive access to the virtual platform?
All registered attendees will receive an email notification from APEC when the platform is available closer to the conference dates. Please note this is separate from your registration confirmation email.
What can I do if I miss a live session?
Most conference content will be available on demand before, during, and after the conference. Most sessions will be accompanied by scheduled live Q&As that will happen during conference week. These accompanying live sessions will be recorded and shared within 48 hours of their occurrence and will also be available on demand during and after the conference. The exception is the RAP sessions, which will be presented live and will not be recorded.
Also recorded and made available within 48 hours of occurrence will be Plenary and Panel session "Zoom-outs" and Professional Education Session "Office Hours."
As more information becomes available, it will be added to this page. All dates, speakers, and times are subject to change.